UCH Stores

Privacy Policy

Last updated: 27th October, 2026

UCHSTORES LTD (“UCH Stores”, “we”, “us”) respects your privacy. This policy explains what information we collect when you order from us or message us, how we use it, and your rights under the Nigeria Data Protection Act 2023.

What we collect

Your name, phone number and delivery address when you place an order
Your order details: product, quantity, price and delivery date
Messages you send us on WhatsApp, and our replies
Basic website data such as pages visited, collected through cookies and advertising tools like the Meta Pixel and TikTok Pixel

How we use it

To confirm, process and deliver your order
To contact you about your order by phone call or WhatsApp, including confirmations, delivery reminders and rescheduling
To provide after-sales support, exchanges and spare parts
To improve our products, website and adverts

Who we share it with

We share only what is needed with:

Delivery partners, so they can bring your order to you
Service providers that help us run our business, such as our order management system and WhatsApp messaging through Meta
Authorities, where the law requires it

We never sell your personal information.

WhatsApp messages

When you order from us, we may send you WhatsApp messages about that order. You can reply STOP at any time to stop automated messages. We will still contact you if needed to complete an order you have placed.

How long we keep it

We keep order and message records only as long as needed to serve you, provide after-sales support, and meet our legal and accounting obligations.

Your rights

You can ask us to show you the information we hold about you, correct it, or delete it, unless we must keep it by law. Contact us using the details below.

Keeping it safe

Only team members who need your information to handle your order can access it.

Changes to this policy

If we update this policy, we will post the new version on this page with a new date.

Contact us

UCHSTORES LTD
Phone / WhatsApp: 0912 661 4286

0912 661 4286 · Privacy Policy